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Please complete your application form and submit it from the link below. We will contact you after reviewing your application.
http://www.galleriasm.com:7777/galleria/career
Galleria supermarket is following Ontario's COVID-19 policy.
Check www.ontario.ca for details.
https://www.ontario.ca/page/covid-19-coronavirus-and-workplace-health-and-safety
Thornhill
Customer Service: (905) 882-0040
Operating Hours: 9AM - 10PM
York Mills
Customer Service: (647) 352-5004
Operating Hours: 8:30PM - 10PM
Oakville
Customer Service: (905) 337-6500
Operating Hours: 8AM - 9PM
Wellesley
Customer Service: (647) 925-4200
Operating Hours: 8AM - 10PM
Bloor
Customer Service: (416) 506-6177
Operating Hours: 7AM - 12PM
You may purchase gift certificates and gift cards at customer service centres.
Gift certificates are paper vouchers that have values of $5, $10, $20, $50 and $100.
Gift cards are reloadable plastic cards that you can load a desirable amount on it.
Yes, The liquor sold at Galleria Thornhill branch and York mills branch now. The Thornhill branch is selling only beer and the York mills branch is selling beer and wine. Thank you.
"Liquor can be purchased at Thornhill and York Mills stores.
Liquor selling hours are as follows:
*Thornhill
- Alcohol sales hours: 7 am-10:45 pm
- Available Liquor: Beers
*York Mills
- Alcohol sales hours: 7 am-10 pm
- Available Liquor: Beers and wines"
The membership can be used in combination with the family. We provide three membership cards for you to share with your family upon signup.
Additional membership cards are not available, but you can use Galleria Mobile App(GalleriaSM) to share more.
You can create your membership card as follows:
*Online Registration
1. login or create account at galleriasm.com
2. Go to My Point -> Apply Card (https://www.galleriasm.com/Account/ApplyMemberShipCard)
3. Fill in the registration form and submit.
4. Your membership card will be delivered through mail.
*Offline Registration
1. Visit customer service centre.
2. Fill up the registration form and receive your membership card.
Points can be claimed by presenting the purchase receipt later at the customer service centre.
By installing our mobile app, you can pull up your membership card at any time.
You can use the accumulated points to redeem various products at the Galleria Supermarket.
Please visit the customer service centre with your Galleria membership card and personal ID for point redemption.
You can check the list of redeemable products by clicking 'Redemption items' located under My Point or 'Redemption items' located at the bottom.
If your membership number starts with 99, it is a membership that only can be used for online shopping.
The online only membership can be upgraded to the general membership at the customer service centre or online (https://www.galleriasm.com/Account/loginPage?returnUrl=%2FAccount%2FApplyMemberShipCard).
All existing purchase history and points will be retained.
Depending on the payment method, the following points can be earned.
1. For cash and debit payments: 10 points earned for every $1.
(E.g. 100 points earned for $10 purchase)
2. Credit Card payments: 3 points earned for every $1.
(E.g. 30 points earned for $10 purchase)
You can check your points in three ways:
1. Online: Galleria Supermarket website -> My Account -> My Point.
2. Mobile App(GalleriaSM): Click Card menu located at the bottom.
3. In store: Visit the customer service centre.
As long as you have a valid membership card, the accumulated points can be used without an expiry date.
Points are accumulated immediately after payment.
The accumulated points can be used at any customer service centre.
You can make change your information as follows:
Phone Number
1. Log into your account
2. Go to My Account
3. Select Edit Account, you will be able to make a change your information
4. Click Update Account to finish editing.
Address
1. Log into your account
2. Go to My Account
3. Select My Address. Then, you will be able to add, change or delete your address.
Forgot Password?
1. Click Forgot Password.
2. Enter email address on the account
3. Check your inbox for a temporary password email.
4. login using temporary password
5. you can set up a new password on my account.
Forgot user ID?
User ID is your email address.
Please contact us through KakaoTalk or customer service centre if you can't remember.
Yes, we do. We provide a courier service, which is available at all of our stores, to Korea.
"The following goods are restricted:
- nutritional supplements and pharmaceutical products are allowed up to 6 bottles per shipment regardless of the capacity.
- Honey (more than 5kg or 1 bottle), antler, unprocessed food, alcohol, tobacco, drugs, weapons, counterfeit goods, luxury goods, Foods processed with milk, eggs, jerky, and cheese.
- Sesame oil (more than 5kg)
- Dried fruits and vegetables (bracken, dandelion seeds, etc.
- Nutritional supplements containing Hypnotic or melatonin ingredients.
- Pet food and snacks
- Agriculture, meat, seafood goods
The maximum weight limit of a shipment is 64KG. Shipping charges vary by the weight of your package."
Shipping charges vary based on the weight of your package.
For more information, please visit our customer service centre, KakaoTalk or Voice of Customers.
We can deliver to Toronto, Mississauga, Oakville, Brampton, Vaughan, Richmond hill, Markham,
Newmarket, Aurora, Scarborough and some parts of Hamilton.
After you add all of your items to your order, proceed to "Checkout".
Once in the Checkout section, you have the choice of picking "Delivery" or "Pickup". If you choose "Delivery, we will deliver your order directly to your door on the date you want and
if you choose "Pick Up", you can pick up at any Galleria supermarket store you'd like to pick up on the date and time you want.
You can check your order status when you log into your account and Click on "My order" to view your list of orders, there you can see the status.
Or you can check your order status through the email that we sent to you regarding every step of the way to confirm the purchase of your order
Your order will be generally delivered anytime between the hours of 1:00 pm and 6:00 pm to your address based on the specified date which you choose.
Please understand that we cannot schedule a specific delivery time within that window because the delivery times can vary depending on local traffic conditions.
To cancel an order, log into your account and open My Orders.
Find the order you want to cancel. Or you can contact us by KaKao Talk Galleria Supermarket
The delivery fee is based on the distance from each branch of the Galleria to your location.
This may result in different delivery charges for each branch of the Galleria.
It is not possible to change and add or remove the item after the order has been placed in the online shopping mall
The item(s) must be returned or exchanged within 7 days of the purchase date on the receipt.
Meat, Fish, product and frozen/dairy products must be returned or exchanged within 24 hours.
To be eligible for a return, the item(s) must be unused and in the same condition in which you purchased it.
You can proceed with your return, exchange, or refund as follows:
- Visit or call customer service centre
- KakaoTalk
- Voice of Customers (http://www.galleriasm.com:7777/cs/voice)
Order by Phone: Call Customer Service to your preferred store.
Please place an order at least one day in advance.
905-882-0040(Thornhill)
647-352-5004(York Mills)
905-337-6500(Oakville)
647-925-4200(Wellesley)
416-506-6177(Bloor)
Online Shopping: please click the following link: https://www.galleriasm.com/eamom
Order by Phone: Call Customer Service to your preferred store. All stores are available except the Bloor store.
905-882-0040(Thornhill)
647-352-5004(York Mills)
905-337-6500(Oakville)
647-925-4200(Wellesley)
Order by Phone: Call Customer Service to your preferred store.
Place an order between Friday and Tuesday, pickup on Thursday.
905-882-0040(Thornhill)
647-352-5004(York Mills)
905-337-6500(Oakville)
647-925-4200(Wellesley)
416-506-6177(Bloor)
Order by Phone: Call Customer Service to your preferred store.
Please place an order at least one day in advance.
905-882-0040(Thornhill)
647-352-5004(York Mills)
905-337-6500(Oakville)
647-925-4200(Wellesley)
416-506-6177(Bloor)
Order by Phone: Call Customer Service to your preferred store.
Please place an order at least one day in advance.
905-882-0040(Thornhill)
647-352-5004(York Mills)
905-337-6500(Oakville)
647-925-4200(Wellesley)
416-506-6177(Bloor)
Order by Phone: Call Customer Service to your preferred store.
Same-day pickup available at Thornhill, York Mills, Oakville stores.
Place an order at least one day in advance for Wellesley and Bloor stores.
905-882-0040(Thornhill)
647-352-5004(York Mills)
905-337-6500(Oakville)
647-925-4200(Wellesley)
416-506-6177(Bloor)"
Still looking for an answer?
We’re here to help. Please contact us and we’ll make sure you get the information you need.
York Mills
647-352-5004
Customer Service Time
7:00 AM - 10:00 PM
Message
you should hear from us within 3 days
through the email and your message page.